Sleepy Teddy Baby Swaddle
Shipping
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Processing & Delivery:
Orders are typically processed and dispatched within 2-3 business days.
Once dispatched, delivery can take 5-7 business days, depending on your location.
In total, please allow up to 7-8 business days from the date of order for your package to reach you.
🚚 Some delays may occur due to courier-related issues, strikes, or weather conditions — but rest assured, we’ll always do our best to get your order to you as quickly as possible. - Express Shipping: We offer express shipping at an additional cost of Rs 150/-
- Dispatch Communication: You will receive a tracking link via email and/or WhatsApp once your order has been shipped.
- Delivery Partners: We work with trusted shipping partners across India to ensure timely delivery. However, delays due to regional logistics disruptions are beyond our control.
Returns & Exchanges
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You received the wrong item
For example: wrong product, colour, or size delivered.
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The item is damaged or defective
Includes stitching errors, tears, or stains on arrival.
Must be reported within 48 hours of delivery with photos/video.
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You received the correct item, but it doesn't fit
Applies only to size-based items like Footwear or Booties.
Return must be requested within 2 days and item must be unused and unwashed.
Customer pays return shipping.
💡 We do not offer returns for "change of mind", subjective preferences like “didn’t like the colour” or “feels smaller than expected.” Every product has detailed sizing and descriptions to help you shop confidently.
RETURNS WILL NOT BE ACCEPTED IF:
- The product has been used, washed, or damaged after delivery.
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The item is part of our non-returnable categories:
- Customised/personalised products (e.g. blankets)
- Items bought on Final Sale or during promotional clearance
- The request is raised after the return window (48 hours for defects, 2 days for fit issues).
HOW TO REQUEST A RETURN:
Email us at info@kicksandcrawl.com or WhatsApp us using the WhatsApp widget on the website.
Please provide:
- Your order number
- Clear photos or unboxing video of the issue
- The reason for return
We’ll respond within 1 working day and guide you through the process.
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